A hardscape blueprint you approve before any pavers or retaining walls go in. Elzey handles the design, the permitting, and the build, all under one roof.
Before any pavers or retaining walls go in, you get an actual blueprint showing what your finished hardscape will look like.
This matters most for larger projects, additions, or anywhere your town requires a permit and inspection, since Elzey handles that process directly rather than leaving you to sort it out. You end up with a plan you approved, not a surprise.
Your patio is built to stay level for years, not just for the first season
Sunken or uneven pavers almost always trace back to one thing: the base underneath wasn't prepared or compacted correctly before installation, or drainage wasn't accounted for. Elzey Services excavates and compacts every base to spec before a single paver goes down, so your patio isn't just pretty on install day, it's still level three summers from now. That matters more here than in a lot of places, since heavy Eastern Shore rain puts real pressure on a patio's base year after year. You get a patio built to hold up, not one you'll be relaying in a couple years.
Drainage gets planned before we touch your base, not after
A lot of paver problems don't start with the pavers at all. They start with water that was never routed away from the patio before construction began, and it shows up later as sinking, pooling, or a base that erodes underneath. Elzey factors drainage into every hardscape design from the start, checking how water moves across your yard before any excavation happens. That's especially important on the Shore, where heavy storms can undo a patio that wasn't planned with water in mind. You end up with a patio that sheds water instead of collecting it.
Permit requirements are handled before you get a final price
Hardscape projects like patios, walls, and driveways often require a permit depending on your town, and homeowners are frequently surprised by that fee after they've already gotten a number in their head. Elzey checks what your specific project requires before finalizing your quote, so a permit isn't something you find out about halfway through. Whether you're in Delmar or elsewhere on the Shore, local permit rules vary, and you shouldn't have to be the one figuring that out. Your quote reflects the real cost of the project, not just the materials.
What gets built matches what you approved
One of the most common hardscape complaints is a finished project that doesn't match what was discussed or drawn up beforehand, whether that's a missing feature, a different material, or a step that quietly got skipped. Elzey works from an actual blueprint for every hardscape project, so what you see on paper is what goes into your yard. If something needs to change once work is underway, you're the one who signs off on it, not the last person to find out.
One team handles both your hardscape and your landscaping
Homeowners often aren't sure where landscaping ends and hardscaping begins, and end up calling around trying to figure out who actually does what. Hardscaping covers the built elements of your yard, patios, walls, walkways, and similar structures, while landscaping covers the plants and living parts of the space. Elzey handles both under one roof, so you don't have to coordinate between separate companies or explain your project twice. One conversation gets your whole yard planned, hardscape and landscaping together.
Hardscape Design FAQ
Why do paver patios sink or become uneven over time?
Sinking or uneven pavers almost always come down to the base underneath, not the pavers themselves. If the ground wasn't excavated deep enough or the base material wasn't compacted properly before installation, it settles over time and takes the pavers with it. Unaddressed drainage makes it worse, since water pooling under a patio erodes the base from beneath. Elzey excavates and compacts every base to spec and accounts for drainage before a single paver is set, which matters even more here given how much rain the Eastern Shore gets. That's the difference between a patio that lasts and one you're relaying in a few years.
Do I need a permit for a paver patio or retaining wall?
It depends on your project and where you live, since permit requirements vary town to town across the Shore. Larger patios, retaining walls, and anything that changes drainage or grading are the most likely to need one. Elzey checks what your specific project requires before finalizing your quote, so you're not blindsided by a permit fee partway through. You'll know upfront whether your project needs one and what that adds to your timeline, instead of finding out after work has already started.
How long should a hardscape design and build actually take?
It depends on the size and complexity of the project, but hardscape work generally takes longer to plan than to build. Design and permitting, when a permit is needed, take up more of the calendar than the actual installation once a crew is on site. Elzey walks your property, builds a plan around it, and handles permitting requirements before construction begins, so once work starts, it moves. Bigger projects with retaining walls or drainage work naturally take longer than a straightforward patio, and you'll know your expected timeline before you commit to anything.
What's the difference between hardscape design and regular landscaping?
Hardscaping covers the built, non-living parts of your yard, patios, walkways, retaining walls, and similar structures. Landscaping covers the living parts, plants, beds, mulch, and lawn. Most yards need both working together, since a patio without the right plantings around it or a garden without proper drainage rarely looks finished. Elzey designs and builds both under one roof, so you're not coordinating between two separate companies or explaining your project twice. One conversation covers your whole yard, not just one piece of it.
How do I know if my hardscape design accounts for drainage?
Ask before work starts, not after. A hardscape design that doesn't account for drainage is one of the most common reasons patios and walls fail early, since water that isn't routed away from the structure erodes the base underneath it over time. Elzey evaluates how water moves across your property as part of every hardscape design, not as an afterthought once problems show up. That's especially important on the Shore, where heavy storms put real pressure on anything built into the ground. A design that plans for water from the start is one that actually holds up.
Gallery
See Our Work
A look at recent irrigation, drainage, lighting, and hardscape projects across Delmarva.
"We live in a community where many of us got together to hire one irrigation company to winterize our irrigation for most of our neighborhood. We contacted five or six to inquire about a group rate and Elzey Services provided the lowest price for a high-quality service. We were also pleased to discover that it's a family run local business. Always good to support these types of businesses."
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Mike & Mary Ziegler
Google Review
"Reliable service and great communication. Otis showed up for appointments as promised, and texted and called with updates from the first estimate and throughout multiple service dates. Elzey had a competitive price for the job, their work was professionally executed."
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Candice Ridlon
Google Review
"Otis and family did a great job setting up both my lawn irrigation and outdoor lighting. They are very nice, quick and reasonable! I will have them back in the Spring for more outdoor lighting projects!"
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Paul Montemuro
Google Review
"I would give 10 stars if I could. Very honest, professional and reliable! Highly recommend!"
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Mohammad M Choudhry MD
Google Review
"Elzey Services has provided servicing for the irrigation system for several years. They have consistently done an excellent job with the servicing & communications to keep me informed. I highly recommend Otis Elzey!"
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Marlene Kruelle
Google Review
"Elzey Services came out to look at my irrigation system. They were very professional and friendly. He discovered the issues and fixed them. They showed me how to use the system. I intend on using their services again. Thank you."